Darlene brings over 28 years of health insurance and customer service experience, to her position at CBIZ. She brings knowledge and perspective to our team and our clients. She provides day-to-day assistance, consultative health, disability and life insurance to our larger key employer accounts within Southern Arizona. Darlene has knowledge and expertise in HMO, PPO, POS, dental, vision, life and disability plans. She also has comprehensive knowledge of wellness programs, EAPs, voluntary benefits, COBRA, Section 125 plans (Flexible Spending Accounts), Health Savings Accounts (HSA) and Health Reimbursement Accounts (HRA). She works diligently with the CBIZ Arizona and national Client Service teams to ensure all client needs are met and to ensure that every CBIZ client experiences exceptional customer service.
Prior to coming to CBIZ, Darlene’s experience was developed within a hospital environment, Health Partners, Pharmacy Benefit Management and medical software organization. She worked in several different roles, including customer service, Medicare enrollment, claim processing, technical applications and project management.
Darlene holds a Life, Health and Accident license in the State of Arizona. She stays current on all state and federal benefit plan and employment law legislation by regularly attending seminars and webinars.